PRIVACY POLICY
Sharks Basketball Club — how we collect, use, and protect your data.
1. Who We Are
Sharks Basketball Club ("we", "us", "our") is a community basketball club based in London, UK. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Contact: info@dulwichsharks.com
2. What Data We Collect
We may collect the following personal information: • Full name and date of birth • Contact details (email address, phone number, home address) • Emergency contact information • Medical information relevant to participation in sport • Payment information (processed securely via third-party providers) • Photos and videos taken at club events and sessions • Website usage data (via Google Analytics 4)
3. How We Use Your Data
We use your personal data to: • Register and manage membership • Communicate about training, fixtures, and club news • Process payments and registrations for camps and events • Ensure participant safety and welfare • Meet legal obligations (e.g. safeguarding requirements) • Analyse website usage to improve our services (anonymised analytics)
4. Legal Basis for Processing
We process your data under the following legal bases: • Contract — to fulfil membership and registration obligations • Legitimate interests — to manage club operations and communicate with members • Legal obligation — to comply with safeguarding and regulatory requirements • Consent — for marketing communications and use of photos/videos
5. Data Sharing
We do not sell your personal data. We may share data with: • Basketball England and league organisers (e.g. NBL, Ball Don't Lie) for competition registration • Payment processors (e.g. Stripe, GoCardless) for secure transaction handling • Our partner organisations (e.g. Valencia Basket) solely for jointly run events • Regulatory bodies where legally required All third parties are required to handle your data securely and in accordance with applicable law.
6. Cookies & Analytics
Our website uses Google Analytics 4 to collect anonymised data about how visitors use our site (pages visited, time spent, device type). This data does not identify you personally. You can opt out of Google Analytics tracking via your browser settings or using the Google Analytics Opt-out Browser Add-on.
7. Data Retention
We retain personal data only for as long as necessary: • Active member records are kept for the duration of membership plus 3 years • Financial records are kept for 7 years in accordance with HMRC requirements • Safeguarding records may be retained indefinitely where legally required
8. Your Rights
Under UK GDPR, you have the right to: • Access your personal data • Correct inaccurate data • Request erasure of your data ("right to be forgotten") • Object to or restrict processing • Data portability • Withdraw consent at any time To exercise any of these rights, please contact us at info@dulwichsharks.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our digital systems are password-protected and access is limited to authorised club staff only.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. Last updated: May 2026.
Questions about your data?
Contact us at info@dulwichsharks.com and we'll respond within 30 days.